The Future of Work
Design Thinking & Futures Research
4 Months, 2018
The Future of Work was the pilot project of the Service Design Lab at QGLUE that was setup by the core team comprising of Abhinav Banerjee, a data scientist among a non-exhaustive list of other things and Anubha Bisht, a User Experience Researcher and Nitin Jerath, a Product & Service Designer.
The project started off as an open-ended research into what the future of work might look like in India in the year 2022 and how that would change the role of the Human Resource Manager. The research pivots around two major disruptions of the decade
1.The nature of work and 2. The Millennial and Generation Z workforce.
Methodology
Conducting extensive Design and User Research, Identifying important trends and disruptions that would define the changes in the workspace in the future to come and finally coming up with important insights using Design Thinking and Design Futures tools that helped us come up with tangible outcomes from our research. The outcome for Human Resource Managers was a playbook to help them make their practice design oriented.
Excerpts from the Playbook
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