Tack
Research, Product Design, Prototyping & Testing
6 months, 2021
How might we make sharing and collaborating over documents easy?
Tack is a platform for uploading, annotating and collaborating over your documents and helps you ‘be on the same page’.It allows for ease of access and engagement over web and mobile so you can work from home or on the go.
Use tack for discussions on your notes, feedback on drafts, sharing and discussing contracts or for driving community engagement on articles. www.tack.pub
Process
1
Research
- User Interviews
- Survey
4
Key Problems = Key Features
- Competitors
2
User Flows & Personas
- Key user workflows
- Goals
- Painpoints
5
Wireframing
- Product flow iterations
- Feedback
- Product Positioning
- Design Brief
7
Development
- User Feedback
- Feature Rollout
- Bug Redressal
8
Social Media
- Use Cases
- Social Media Posts
3
Problem Framing
- How might we solve 'x'
6
Prototype
- UI Elements
- User Testing
- User Onboarding
Project Milestones
User Flows
Found our opportunity space for the product- Organising, sharing & discussing notes.
Feature Matrix
Overlapping insights from Survey, personas and other research. It helped prioritize most important challenged- repetitive questions each year, losing important notes, access to notes across universities.
How might we?
Framed our biggest challenges into questions which helped transition in from the problem to the solution space.
Iterations
1.
All features were arranged in a rough layout to create the first draft.
Mobile
"What happens when we try to draw?"
Web
"How can we retain functionality and declutter the interface?"
2.
UI Elements were then simplified and refined.
"Process of drawing is not intuitive on mobile."
"How can we allow the user to add different kinds of stokes without adding more tools?"
3.
Widgets were simplified to make drawing and annotating intuitive and straightforward.
